Effective Date: August 17, 2026
Company: HomeSync App, LLC
App: HomeSync
Website: homesync.pro
Contact: support@homesync.pro
HomeSync App, LLC (“HomeSync,” “we,” “us,” or “our”) respects your privacy and recognizes the importance of protecting the information entrusted to us.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use the HomeSync mobile application, website, software, platform, and related services (collectively, the “Services”).
HomeSync is designed to help homeowners, property owners, real estate professionals, home service providers, contractors, and other users organize property information, securely store home-related documents, track maintenance and repairs, maintain a history of the home, and connect with home service professionals.
By accessing or using HomeSync, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends on how you interact with HomeSync and which features you use.
A. Account and Contact Information
When you create or manage a HomeSync account, we may collect information such as:
Your account type may identify you as a homeowner, property owner, real estate professional, home service provider, contractor, vendor, administrator, or another type of HomeSync user.
B. Property Information
When you add or manage a property through HomeSync, we may collect information such as:
This information is used to provide HomeSync’s property-management, document-organization, maintenance, and home-history features.
C. Documents, Photos and Other User Content
HomeSync allows users to upload, store, organize, access, and in certain circumstances share property-related documents and other content.
This may include:
We refer to this information collectively as “User Content.”
You retain ownership of your User Content.
HomeSync processes and stores User Content as necessary to provide the Services you request.
2. Sensitive Information
Documents stored through HomeSync may contain sensitive personal, financial, insurance, legal, identification, or property-related information.
Users should carefully review documents before uploading them and avoid including unnecessary sensitive information.
Unless specifically required for a HomeSync feature, we recommend that users avoid uploading information such as:
HomeSync does not require users to provide unnecessary sensitive information simply to use ordinary property-management features.
3. Home Service Provider Information
Home service providers, contractors, vendors, and other professionals applying to participate in HomeSync may provide information such as:
HomeSync may also obtain information about a provider from publicly available sources, government licensing databases, regulatory agencies, customer feedback, reviews, complaints, or other sources reasonably relevant to evaluating the provider’s eligibility and continued participation.
4. Home Service Provider Eligibility and Platform Standards
HomeSync is committed to maintaining a network of home service providers that meets the quality, professionalism, safety, and service standards established by HomeSync.
We may collect, review, verify, and use information reasonably necessary to evaluate whether a provider meets or continues to meet HomeSync’s platform standards.
This information may include:
Provider Acceptance
Submission of an application, creation of a provider account, payment of an application, subscription, membership, or other fee, or satisfaction of minimum licensing or insurance requirements does not guarantee acceptance into or continued participation in HomeSync.
HomeSync reserves the right, in its reasonable discretion and to the extent permitted by applicable law, to approve or decline a home service provider applying to participate in the platform.
Ongoing Evaluation
HomeSync may periodically reevaluate participating providers.
We may use updated licensing information, insurance status, customer feedback, complaints, reported conduct, service history, platform activity, or other information reasonably relevant to maintaining HomeSync standards.
HomeSync reserves the right, in its reasonable discretion and to the extent permitted by applicable law, to suspend, restrict, decline renewal of, or remove a home service provider that does not meet or maintain applicable standards relating to:
Where appropriate, HomeSync may request additional information from a provider or review a complaint before determining whether continued participation is appropriate.
No Guarantee or Endorsement
HomeSync’s acceptance, screening, verification, continued listing, or display of a provider does not constitute a guarantee, warranty, certification, recommendation, or endorsement of that provider or its services.
Any verification performed by HomeSync reflects information reasonably available at the time of verification and does not guarantee that such information will remain accurate or current.
Homeowners and other users remain responsible for evaluating providers and determining whether a provider is appropriate for their individual needs.
Additional provider requirements are described in the HomeSync Terms of Use.
5. Real Estate Professional Information
Real estate agents, brokers, transaction coordinators, and other real estate professionals using HomeSync may provide information such as:
HomeSync may process this information to provide professional account functionality, transaction organization, property-document sharing, client-management tools, and other applicable features.
6. Subscription and Purchase Information
HomeSync may offer subscriptions, in-app purchases, paid professional accounts, provider memberships, and premium features.
When purchases are made through the Apple App Store, Apple processes the payment.
HomeSync may receive limited transaction-related information necessary to provide purchased Services, such as:
HomeSync does not receive your full payment-card number from Apple when Apple processes your purchase.
Apple’s processing of payment information is governed by Apple’s own privacy practices and terms.
7. Device, Usage and Technical Information
Depending on the technology and third-party services used to operate HomeSync, we may collect certain technical information, including:
The specific information collected may vary depending on the user’s device, settings, operating system, and HomeSync’s technology providers.
8. Communications and Customer Support
When you contact HomeSync, request support, submit feedback, report a problem, communicate with us, or participate in a provider review or complaint process, we may collect:
We may retain these communications as reasonably necessary to provide support, improve the Services, resolve disputes, maintain platform safety, or comply with legal obligations.
9. How We Use Information
HomeSync may use information to:
10. Maintenance Reminders and Automated Features
HomeSync may use property information provided by users to generate:
For example, information concerning the age or installation date of a roof, HVAC system, appliance, or other component may be used to estimate future maintenance or replacement needs.
These features are intended for organizational and informational purposes.
HomeSync does not guarantee that an estimated lifecycle, reminder, recommendation, or maintenance schedule will be accurate for every property or circumstance.
11. How We Share Information
HomeSync does not sell your personal information.
We may disclose information in the circumstances described below.
A. Service Providers
We may provide information to companies that help us operate HomeSync, such as providers of:
These providers may process information only as necessary to perform services for HomeSync, subject to applicable agreements and law.
B. Home Service Providers
If you choose to contact, request services from, communicate with, or share information with a home service provider, HomeSync may disclose information reasonably necessary to facilitate that interaction.
This could include:
HomeSync does not automatically grant every provider access to all documents or information in your HomeSync account.
C. Real Estate Professionals
If you choose to connect with or authorize a real estate professional through HomeSync, we may disclose information necessary to provide the features you request.
This may include property information, documents, transaction information, maintenance history, service history, or other information you authorize.
D. People You Authorize
HomeSync may allow you to grant access to family members, co-owners, real estate professionals, providers, or other authorized users.
Information is shared according to the permissions and functionality available through HomeSync.
You are responsible for choosing whom you authorize to access your information.
E. Legal, Security and Safety Reasons
We may disclose information where reasonably necessary to:
F. Business Transactions
If HomeSync is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.
12. We Do Not Sell Personal Information
HomeSync does not sell personal information for monetary consideration.
HomeSync also does not permit home service providers or real estate professionals to purchase unrestricted access to a homeowner’s private document vault merely by subscribing to HomeSync.
A provider’s payment for participation in HomeSync does not give that provider ownership of or unrestricted access to homeowner information.
Where applicable law provides a broader definition of “sale” or “sharing,” HomeSync will comply with applicable disclosure and opt-out requirements.
13. Data Security
HomeSync uses reasonable administrative, organizational, technical, and physical safeguards designed to protect information from:
Security measures may include access controls, authentication systems, encryption or other security technologies where appropriate, monitoring, and safeguards implemented by our technology providers.
However, no mobile application, network, server, database, cloud service, or method of electronic transmission can be guaranteed to be completely secure.
HomeSync therefore cannot guarantee absolute security.
Users are responsible for maintaining the confidentiality of their account credentials and controlling access to their devices.
14. Data Retention
HomeSync retains information for as long as reasonably necessary to:
Retention periods may vary depending on the type of information and the reason it was collected.
When information is no longer reasonably necessary, HomeSync may delete, anonymize, or otherwise dispose of it in accordance with applicable law and operational requirements.
15. Account and Data Deletion
Users may request deletion of their HomeSync account through any available in-app account deletion feature or by contacting HomeSync.
Account deletion may result in loss of access to:
Users should save copies of important documents before deleting their account.
Certain information may remain temporarily in backups or may be retained when reasonably necessary or legally permitted for:
16. Your Privacy Choices and Rights
Depending on where you live, you may have rights concerning your personal information, including rights to:
To submit a privacy request, contact:
HomeSync may need to verify your identity before fulfilling certain requests.
We will not unlawfully discriminate against users for exercising applicable privacy rights.
17. Marketing Communications
Where permitted by law, HomeSync may send users information about:
Users may opt out of promotional email communications using the unsubscribe mechanism provided in the communication or by contacting HomeSync.
Opting out of marketing does not prevent HomeSync from sending necessary transactional, account, security, subscription, or service-related communications.
18. Push Notifications
HomeSync may send push notifications for features such as:
Users can generally control push-notification permissions through their device settings.
Disabling notifications may prevent certain reminders or alerts from being delivered.
19. Third-Party Services
HomeSync may use or integrate with third-party technology providers.
Depending on the Services and features available, these providers may assist with:
These providers may process information according to their agreements with HomeSync and, where applicable, their own privacy policies.
HomeSync is not responsible for the independent privacy practices of third-party websites, applications, or services that we do not control.
20. Apple App Store and In-App Purchases
If you download HomeSync or purchase a subscription through the Apple App Store, Apple may collect and process information according to Apple’s own privacy practices.
Apple may provide HomeSync with limited information necessary to verify purchases, subscriptions, renewals, cancellations, or account entitlements.
HomeSync does not receive your complete payment-card information from Apple for App Store transactions.
Users should review Apple’s applicable privacy policies and terms for additional information regarding Apple’s processing.
21. Children’s Privacy
HomeSync is not intended for children under the age of 13.
We do not knowingly collect personal information directly from children under 13.
If we learn that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
22. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and other applicable California privacy laws.
Depending on applicability, these rights may include the right to:
HomeSync does not sell personal information for monetary consideration.
To submit a California privacy request, contact:
HomeSync will comply with applicable California privacy requirements to the extent they apply to HomeSync.
23. Florida and Other U.S. Privacy Rights
HomeSync is based in the United States and currently operates primarily for users in the United States.
Residents of Florida and other states may have additional privacy rights under applicable state law.
HomeSync will respond to valid privacy requests and comply with applicable state privacy laws to the extent those laws apply to HomeSync and the requesting individual.
24. International Users
HomeSync is operated from the United States.
If you access HomeSync from outside the United States, information may be processed, transferred, or stored in the United States or other jurisdictions in which HomeSync’s service providers operate.
Privacy and data-protection laws in those jurisdictions may differ from those in your country.
Where required, HomeSync will implement appropriate safeguards for international transfers of personal information.
25. Changes to This Privacy Policy
HomeSync may update this Privacy Policy as the Services, technology, legal requirements, or business practices evolve.
When we update this Privacy Policy, we will revise the effective date at the beginning of the policy.
If changes materially affect how we collect, use, or disclose personal information, we may provide additional notice through:
Where applicable law requires consent to a material change, HomeSync will request such consent.
26. Relationship to the Terms of Use
Use of HomeSync is also subject to the HomeSync Terms of Use.
The Terms of Use contain additional provisions concerning:
If you participate in HomeSync as a home service provider or real estate professional, additional terms or requirements may apply to your account.
27. Contact Us
For questions, concerns, requests, or complaints regarding this Privacy Policy or HomeSync’s privacy practices, contact:
HomeSync App, LLC
Email: support@homesync.pro
Website: homesync.pro
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